Frequently Asked Questions

Frequently Asked Questions

Q: Which type of Christmas trees are the most popular?
A:
In West Coast and Southern markets, Noble Fir is definitely the most popular species, accounting for over half of all sales at most tree lots. Nordmann Fir is next followed closely by Douglas Fir, with each accounting for about 15%. Grand Fir accounts for less than 10% of the total. Table size trees of any species will usually be about 10% of the total

Q: Can I buy a single Christmas tree and get it shipped to my home via UPS?
A:
No, we are a wholesale only farm and do not ship individual trees direct from the farm. However in Los Angeles, CA, Santa & Sons Christmas Trees does operate one retail Christmas tree lot located in the San Fernando Valley where individuals can buy a Christmas tree grown at our farm. Home delivery is available in the greater Los Angeles area and you can order online.

Q: How many Christmas trees will fit in a truck?
A:
A semi-truck with a 53 foot trailer will hold approximately 500 to 600 trees. Including taller trees reduces that total number very quickly. One 9’ foot tree equals two 6’ foot trees when it comes to shipping. Ordering lots of smaller trees will push the total number up. The largest Penske, Budget or U-Haul rental trucks hold about one third as many, or about 200 trees.

Q: Do I have to provide my own trucks to purchase trees from Santa & Sons?
A:
We can work with you to find a reliable freight solution, but making the transportation arrangements and paying the freight bill are the responsibility of the buyer. Securing reliable transportation is essential in the Christmas tree industry, which due to its highly seasonal shipping period faces extraordinary swings in the cost and availability of commercial trucks.

Q: Can I bring my own truck to pick up the Christmas trees at the farm in Oregon?
A:
Yes, we encourage you to bring your own truck, truck and trailer, or rental truck to pick up Christmas trees at the farm in Oregon or at the wholesale yard in Los Angeles, California. Our crews will load the trees onto your vehicle.

Q: I am not in Southern California. Can I get 200 trees shipped to my tree lot?
A:
Unfortunately, there really is no practical, economical way to ship LTL (less than a load) of Christmas trees. Occasionally, two buyers from the same region have been able to team up to share a truck and split the freight cost for a semi-trailer load.

Q: Do you sell any live trees with roots?
A:
No, we only sell cut Christmas trees. For live trees appropriate to your area the best bet is probably a local plant nursery.

Q: How tall a Christmas tree do most people buy?
A:
The 6' - 7' size is most common, followed by the 7' - 8' and 5' - 6' sizes. The proportion of the various sizes will vary with the homes in the market area. In areas with larger single-family homes, the percentage of taller trees rises. Residential areas comprised of apartments and smaller homes will require more of the shorter trees.

Q: When do most people buy their Christmas tree?
A:
Most Christmas trees are purchased on weekends when families can shop together for their tree. Weekdays are slower by at least half with most of that business concentrated in the afternoons and early evenings. While it varies regionally, the first two weekends of December are typically the busiest sales periods. In colder climates Thanksgiving weekend will be a busy sales period, but in southern markets that is not the case. Conversely, in those warmer market areas the third weekend of December will still be busy.

Q: How many Christmas trees does an average tree lot sell?
A: With so many variables there is, of course, no single answer to the question. The primary variables are location, neighborhood demographics, the size of the retail operation, lighting, easy street access and parking, tree quality and value, customer service levels, competition and much, much more. That is why some tree lots sell 200 trees and others sell 2000. Where your tree lot fits in on that scale is, of course, the $64,000 question.

Q: When do I need to place my order?
A: You should not place your order until you are completely certain that you want all of the Christmas trees you have ordered, as the 10% prepayment is nonrefundable. We recommend that you have the lease or property use arrangements for your sales lot fully executed before placing your order. The best prices of the year are available for orders placed prior to August17th. The final cutoff date for all wholesale orders is October 17th.

Q: How do I place an order?
A: To place a wholesale order you must print, fill out and sign the Christmas tree purchase agreement. Mail the signed agreement accompanied by a check or bank transfer for 10% of the total amount due for prepayment of the non-refundable deposit. Payments should be made out and sent to: Santa & Sons Christmas Trees - 24469 Highway 20, Philomath, OR 97370

Privacy Policy

This privacy policy discloses the privacy practices for SantaSons.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1.  What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared. 
  2. What choices are available to you regarding the use of your data. 
  3. The security procedures in place to protect the misuse of your information.   
  4. How you can correct any inaccuracies in the information.


Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you such as our shopping cart. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to process or ship your order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the contact form or phone number given on our website linked here, To:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

For more information call our Oregon farm office (541) 929-3572 or e-mail us at info@santasons.com